Digital guest guide for property managers: every unit on one platform

The problem: dozens of units, scattered information

Someone who runs many houses keeps the Wi-Fi in a message, the rules in an owner’s file and the check-in time in a chat. When a person you work with changes, that information stays where they left it. The property page, by contrast, stays in the same place for whoever comes next.

A guest guide for several properties is not one text. The door code, the parking and the rules belong to that unit. The guests’ language changes from one booking to the next. The short-let welcome book, for a manager, has to be different for each house and editable without reprinting the sheets.

LOQY does not create separate logins for staff and does not assign houses to a person. The account is one. What a new person can read is the page you already published, from the link or the QR code, the same information the guest reads.

What LOQY offers property managers

LOQY is a digital guest guide that opens from the QR code, in the browser, with no app and no account for the guest. The site and support are in Italian. For someone who runs several units, the plan is chosen like this.

The Free plan includes one property, basic information, the QR code and total page views. It does not include local tips, translations, a photo and video gallery, PDFs, review links or additional information.

Pro costs €10 a month or €90 a year, excl. VAT, with no fee per guest, and a 7-day trial with no card: if you do not add a card, you return to Free. It unlocks unlimited properties, translations into 15 more languages besides Italian, local tips, a photo and video gallery, PDF menus, additional information, colour themes and statistics on sections and tips.

The published prices, excl. VAT, are on the LOQY homepage. Dedicated onboarding, custom branding, priority support or extra features are not a listed plan: write to support@loqy.info and ask for a custom quote. The comparison with the other apps, with the prices read on their pages and the date, is in Guest guide apps.

How the work goes: setup and updates

Each unit is its own page. There is no template that copies itself from one house to another: you write the text, even though the steps are the same for all of them.

For a single property the steps are the same as for a hotel or a campsite. What to put in a hotel is in Hotel welcome book. What to put in a campsite is in Digital guide for campsites. For several units, with LOQY:

1. Create your account and the first page. The Free plan covers one property, with no credit card.
2. Fill in Wi-Fi, arrival, rules and contacts for that unit.
3. Download the QR code as a PDF and put it in the house, or send the link in the message to the guest.
4. Add the other units from your private area. On the Pro plan there is no property limit.
5. When a code or a time changes, you edit it on that page: the QR code already in the house stays valid.

Translations, local tips and the gallery are turned on per property, not once for the whole account. The guest picks the language on the page. LOQY does not connect to a PMS, a channel manager or a calendar: you paste the link yourself.

Branding: the guide in your name

On the Pro plan you pick a colour theme for the page, from the ones available. The theme applies to that property: two houses run by the same manager can use different themes.

The company logo and branding made for you are not a control on the Pro plan. They are part of a custom quote, together with dedicated onboarding and priority support. The page the guest sees is the one you create in the account.

The guide stays a web page. The guest opens it on their phone, with no app and without creating an account.

Talk to us

For a custom quote, write to support@loqy.info. In the email, say how many units you run and whether you need dedicated onboarding, custom branding, priority support or a call. The quote comes back by email.

The Free plan is still the way to try one page and its QR code, with no credit card. Pro, if the listed features are enough, has a 7-day trial with no card.

Frequently asked questions

Can we use our own brand?

On the Pro plan you choose the page colours from the available themes. The logo and branding made for you are not on the Pro plan: they are part of a custom quote, with dedicated onboarding and priority support. Write to support@loqy.info.

Does it connect to our PMS or channel manager?

No. LOQY does not connect to a PMS, a channel manager or a calendar. You paste the guide link into the message to the guest, and the same QR code stays in the house.

Who does the initial setup?

On the Free plan or on Pro, you do the setup: the account, one page per unit, the QR code. If you want the LOQY team to do it, that is the dedicated onboarding in a custom quote. Write to support@loqy.info.

Is there a fee per guest?

No, on the published prices. Pro costs €10 a month or €90 a year, excl. VAT, for every property on the account. There is no price per guest or per scan. A custom quote has no price on the page.